Our customer service team’s contact details to assist with your enquiries. If you are experiencing a power outage or emergency, please contact Aquatech.
USAGE AND SUPPLY
Overview of your usage for the billng cycle.
Pay now (overdue): Balance carried forward from the previous bill.
Current invoice: Balance from this bill.
Total due: Overdue from the previous bill plus current bill combined.
Due date: Date payment is required.
HOW TO PAY
Payment options for your bill include Interac, pay online using MyAccount, direct debit, in person or by mail.
Meter number, start and end date of the meter reading for the billing cycle and total usage over the billing cycle.
At the end of the read total, you will see an A or E symbol, this references actual or estimated usage recorded.
An estimated usage may be used when we are unable to read your meter for reasons outside of our control such as access issues, extreme weather conditions or other reasons. Hence, the bill can only be issued with an estimated read. However, the meter read will be adjusted to the actual read when the next actual meter reading is available.
A great tool to review your usage and understand your household utility patterns.